FAQ

Frequently Asked Questions

Everything importers and exporters ask us most. Can't find yours? Call +254 721 254 498.

Most consignments are cleared within 2–5 working days, depending on the cargo type, completeness of documentation and KRA verification. Our port-side office in Changamwe helps keep that timeline as short as possible.

You will typically need a commercial invoice, bill of lading or airway bill, packing list, a KRA import declaration (IDF) and a valid KRA PIN. Our clearing agents prepare and submit these on your behalf.

Yes. We arrange full container loads (FCL) and consolidate less-than-container loads (LCL) from major origins worldwide through the Port of Mombasa.

We move cargo across Kenya and the wider East African region — with subsidiary agents in Tanzania, Uganda, Rwanda, Burundi and the DR Congo — via the Northern and Central corridors to Kampala, Kigali, Juba, Bujumbura, Dar es Salaam and beyond.

Use the quote form on this page, call +254 721 254 498, or message us on WhatsApp. Our team responds within one business hour with a clear, all-inclusive price.

Yes. We can arrange cargo insurance at competitive rates on request, and we are happy to explain cover options before shipment.